Strategy and market insights · Gurugram, India

Avin Kakkar

Strategy and research professional turning evidence into decisions.

5+ years across competitive intelligence, GTM strategy, M&A target screening and primary and secondary research, spanning consulting, EdTech and pharma and life sciences.

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Emailkakkar.avin@gmail.com
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LinkedInlinkedin.com/in/avinkakkar
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GitHubgithub.com/AvinKakkar
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ResumeDownload as PDF
5+years in strategy and research
18%CSAT improvement from a customer service strategy study
USD 10Mn+cost savings from go/no-go decisions on 6+ products
200+enterprise accounts in an AI product pitch programme
01Education

Where I studied.

2024 to 2026

Executive MBA, Digital Transformation Analytics

IIM Sirmaur. Complete, convocation April 2026.

Jul 2017 to May 2021

B.Tech, Biotechnology

Lovely Professional University, Phagwara.

02Experience

Four roles, measurable results.

Apr 2025 to Present

Teleperformance

Senior Research Analyst, Consulting and Solutioning

Gurugram

  • Co-led an AI product pitch programme across 200+ enterprise accounts, directing an 8-person team and building value realization models covering 10+ Customer Service KPIs per account.
  • Led a 2-month customer service strategy study for a global hospitality technology client, surveying 1,000+ agents across 35+ parameters, identifying 10+ process gaps and driving an 18% CSAT improvement.
  • Led market estimation and feasibility studies across 6+ products, informing go/no-go decisions that delivered USD 10Mn+ in cost savings.
  • Evaluated 200+ companies across 20+ parameters as part of an M&A target screening initiative, and ran a weekly competitive intelligence cadence using Python-based LLM automation for ~35% efficiency gains.
Jan 2024 to Mar 2025

Ken Research

Research Analyst II

Gurugram

  • Led a team of 2 analysts delivering a government-commissioned Industry Perception Study across 120 employers and 4 states, gathering 400+ survey responses that directly informed policymaker decisions.
  • Developed an end-to-end GTM strategy for a premier higher education institution's online degree portfolio, optimising pricing, delivery design and market positioning across 20+ programmes.
  • Led an ITI skills landscape study for a leading national education and skilling NGO, conducting 200+ employer interviews across 4 states and engaging 50+ students.
  • Instituted QA protocols that cut revision cycles by 40% and lifted first-draft acceptance above 85%, sustaining 100% on-time delivery over 14 months.
Jan 2023 to Jul 2023

BIS Research

Research Analyst

Noida

  • Conducted mixed-method primary research (surveys, expert interviews, focus groups) across 6 healthcare and technology verticals, including pharma competitive intelligence and statistical analysis.
  • Built 8 advanced Excel templates that improved team analysis speed by 40%, while sustaining a 95% on-time delivery rate.
Sep 2020 to Dec 2022

Roots Analysis

Business Analyst, Data Specialist L2

Mohali

  • Built two research verticals (Investor Series, Patent Landscape) from zero to 20+ modules each, contributing directly to a 15% company revenue increase within 12 months.
  • Delivered pharmaceutical secondary market research spanning 500+ company profiles across 15+ global markets, including disease landscape and pipeline analysis.
  • Led automation initiatives that improved workflow efficiency by 70%+, cutting report preparation time from 4 hours to under 90 minutes.
03Contact

Let us talk.

Open to strategy, competitive intelligence and market insights roles. Email or LinkedIn is the fastest way to reach me.

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Emailkakkar.avin@gmail.com
↗
LinkedInlinkedin.com/in/avinkakkar
↗
GitHubgithub.com/AvinKakkar
↓
ResumeDownload as PDF